| First Name: * |
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| Last Name: * |
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| Address Street 1: * |
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| Address Street 2: |
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| City: * |
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| State: * |
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| Zip Code: * |
(5 digits) |
| Phone: * |
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| Alternate Phone: |
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| Email: * |
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| Was your call to our office answered politely? |
Yes No |
| Was your call directed to the dispatcher promptly? |
Yes No |
| Did your technician arrive as scheduled? |
Yes No |
| If not, were you notified of the reason for the delay? |
N/A Yes No |
| Was your Technician courteous? |
Yes No |
| Was your Technician neat? |
Yes No |
| Did you get all the work done that was needed? |
Yes No |
| Would you refer Stevens to friends/neighbors? |
Yes No |
| Overall, how would you rate your service? |
Excellent Above average Good Fair Poor |
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May we use your comments in our marketing?
(Your name and other information will be changed to preserve your privacy) |
Yes No |